Who would pay
Professionals and related companies with restricted accounts who are willing to invest time and money to restore their accounts.
Current workarounds
Restricted users need a legitimate appeal channel. Currently, they can only submit using alternate emails, which is inconvenient and denied by officials, lacking an effective customer service system.
MVP idea
Create a mechanism to prevent appeal failures caused by account restrictions or provide an agency appeal platform helping users bypass obstacles to improve appeal success and user experience.
How to validate
Initially, establish a failure case collection and feedback mechanism for customer service appeals to validate demand. Risks are difficulty in platform cooperation and legal liabilities.